lol - check the reply! Soon as you make a threat they can suddenly do something to help... Lets see how it goes for the next few days... if anyone gets the error can you please post the date and time here?

> From: Support@fasthosts.co.uk
> Subject: 997372#LEUQNC Your Fasthosts support enquiry (PLEASE DO NOT CHANGE SUBJECT)
> To: jkagalbraith@hotmail.com
> Date: Fri, 27 Oct 2006 14:06:32 +0100
>
> Dear sentfromhell.co.uk,
>
> Thanks for your recent enquiry to the Fasthosts Support team (ticket number 997372).
>
> We have taken another look at the issue you reported about the site sentfromhell.co.uk and currently we are unable to replicate the error. However, we have made a small change to the setting of the site on the server incase the error is being caused by another site, but if the error re-occurs then you would probably need to look at the advise given previously on this matter as it would probably be your site causing the error.
>
> If you have any further questions or problems regarding this, please reply to this email including all the relevant details.
>
> If you reply after seven days, a new ticket number will be issued automatically, as a matter of course. But we'll still be able to respond just as quickly.
>
> Many Thanks,
>
> --
> Mark Hawkins
> Technical Support Team
> Fasthosts Internet Ltd.